Privacy Policy

1. Introduction

AskCouncil ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Founder DNA: Business constraints, skills, and preferences you choose to share
• Discussion Content: Questions, context, and documents you upload for AI analysis
• Payment Information: Processed securely through our payment provider (Polar.sh)

Information Collected Automatically

• Usage Data: How you interact with the Service, features used, session duration
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your discussions and generate AI-powered Verdicts
• Personalize your experience based on your Founder DNA
• Process payments and manage subscriptions
• Send important notices and updates about the Service
• Respond to your inquiries and support requests
• Analyze usage patterns to improve our product
• Protect against fraud and unauthorized access

4. AI Model Training

We do NOT use your discussion content, Founder DNA, or uploaded documents to train AI models.

Your strategic data remains private. The AI models we use (from providers like Anthropic, OpenAI, and Google) process your requests in real-time but do not retain your data for training purposes per our agreements with them.

5. Data Sharing

We may share your information with:

• AI Model Providers: To process your requests (Anthropic, OpenAI, Google, xAI, DeepSeek)
• Payment Processors: To handle billing (Polar.sh)
• Infrastructure Providers: For hosting and database services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. Discussion history is preserved to maintain context for future sessions. You can request deletion of your account and associated data at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS) and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting employee access to data

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell data to advertisers.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at [email protected]